You may have noticed an emphasis on your interview listening skills, in my “6 Super Coaches Tell All” seminar last week. Why are VA listening skills so important to a Coach? Why is the lack of those abilities such a deal breaker? You’re not a coach, you’re a
How to Close the Sale in an Interview Part 1: Connecting
Every VA loves to hear those magic words “I would love to use your virtual assistant services” Who hasn’t hung up the phone and pumped their right arm with that satisfied “YES!” at least once after getting a new client?
I know you may cringe at the thought of “selling,” but
How to Close the Sale in an Interview Part II: Getting the Scoop
posted on September 22nd, 2009 in Interview Skills
If you’ve ever felt as though you’ve done a great job of presenting your best to a possible client, and they didn’t hire you, the problem may have been in the qualifying stage of the interview.
It’s natural to want to tell a prospective client about all the great stuff you
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How to Close the Sale in an Interview Part III: Handling Objections 1
posted on September 21st, 2009 in Interview Skills
Now that you’ve connected with the client, asked them questions to determine their needs, and presented what you have to offer that matches their needs, it’s time to ask them if there are any other needs or concerns you haven’t addressed. You may get more great stuff you can work
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Give Yourself a Raise
posted on September 20th, 2009 in Charge What You're Worth
If you want to raise your prices for your VA services, but are concerned that you might lose customers, then know that you aren’t alone. This is an understandable concern shared by many entreprenuers.
Everyone, however, deserves regular raises. The cost of living goes up, and your skill and experience increases
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How to Close the Sale in an Interview Part IV: Handling Objections 2
posted on August 11th, 2009 in Interview Skills
In part 1 of Handling Objections, you learned about the importance of discovering any objections your potential client has, how to do it, and how to handle an objection if it concerns a skill you don’t posses.
In this post, part II, I’ve listed the top four objections that VA’s get,
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5 Hot Tips on How Arrange a Vacation and Get your Clients on Board with the Idea
You’ve decided! It’s high time for a vacation. If you’re not so sure, and you haven’t read my post “Vacations and Happy Clients, How to Have it All”, then go check it out!
Here are some step-by-step tips on how to prepare your clients for your well-deserved vacation:
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