Archive for October, 2009

How to Close the Sale in an Interview Part 1: Connecting

Every VA loves to hear those magic words “I would love to use your virtual assistant services” Who hasn’t hung up the phone and pumped their right arm with that satisfied “YES!” at least once after getting a new client?

I know you may cringe at the thought of “selling,” but

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What your coach never tells you . . .

It’s early morning. I open my eyes to “M – 0- m, my-brother-broke-my-Lego”  . . . “well-he-hit-me!” . . . “but-he-broke-it-on-purpose!”

Oh joy. Another one of those weird holidays that only the kids and no one else has off.  Saint Test-Your-Patience Day or something like that. And my husband was unexpectedly

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The Top Three Listening Mistakes VA’s Make in an Interview

You may have noticed an emphasis on your interview listening skills, in my “6 Super Coaches Tell All” seminar last week. Why are VA listening skills so important to a Coach? Why is the lack of those abilities such a deal breaker? You’re not a coach, you’re a

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